Refunds

ego-check — personality test

Provider: Andreas Schnorr, c/o Block Services, Stuttgarter Str. 106, 70736 Fellbach, Germany — operating under the brand aim-to-pace
Contact: info@aim-to-pace.ai
Last updated: October 17, 2026 — Refund Policy v1.2

1. Merchant of Record

Purchases are handled by Armitage Labs OÜ, trading as Creem, Telliskivi 57b/1, 10412 Tallinn, Estonia (company number 16977866), as Merchant of Record. Creem is your contracting party for the purchase and executes refunds.

2. Principle

The evaluation is a digital service generated individually for you. It is created immediately after purchase and, by its nature, cannot be returned. Independently of the statutory right of withdrawal (section 3), we help in the event of technical problems — in particular if the evaluation was not provided or was provided in an obviously defective manner. Please report such cases to info@aim-to-pace.ai; we will arrange a replacement delivery or initiate the refund via Creem.

3. Statutory Right of Withdrawal (EU Consumers)

Consumers in the EU have a 14-day right of withdrawal when purchasing digital content (§ 312g, § 355 German Civil Code (BGB); Consumer Rights Directive 2011/83/EU). It expires if you expressly consent to immediate performance before the withdrawal period ends, confirm your knowledge that you thereby lose your right of withdrawal, and receive a confirmation of the contract stating this on a durable medium, such as the purchase receipt (§ 356(6) no. 2, § 312f(3) BGB). We expressly obtain this consent before the evaluation is generated. If any of these conditions is not met, your right of withdrawal remains in place; the withdrawal is to be declared to Creem. Your mandatory statutory consumer rights (in particular the statutory rights for defects in digital products, §§ 327 et seq. BGB) remain unaffected.

3a. Gift Links

For the person giving the gift, the statutory 14-day right of withdrawal applies from the date of purchase; it does not expire because the link is redeemed. The withdrawal is to be declared to Creem. If a gift link is refunded, it can no longer be redeemed. If it has already been redeemed, the recipient's evaluation remains in place; this does not affect the refund to the person who gave the gift.

4. Relationship to the Terms of Use

The ego-check Terms of Use apply in addition. In the event of contradictions, this policy prevails with regard to refunds.

5. Contact

Andreas Schnorr, operating under the brand aim-to-pace — info@aim-to-pace.ai